Tradesmen International, Inc. Sales Operations Manager in CLEVELAND, Ohio
This role plays a vital role in scaling and growing our company. This leader drives step change by improving sales force productivity, effectiveness, and efficiency. This person will quickly assess current sales operations to diagnose and remedy the most meaningful areas for improvement to drive sales north. This role is for someone who likes to build and fix sales tools and processes, with a variety of new challenges. This position reports to the Senior Vice President, Sales and works out of the Corporate Office.
Major Responsibilities: Work with regional sales leaders and strategic accounts to:
Assess current sales effectiveness and operations relative to best practices
Identify and implement programs to improve sales force effectiveness. These may include:
Sales messaging and materials
Sales process optimization
Sales team design (role, structure, territory definition, governance)
Sales team metrics and dashboards
BRC process enhancements
Organize operations reviews
Plan sales trip(s)
Work closely with Cambridge on sales related initiatives
Balancing outbound vs. inbound leads; use of inside sales and partner with marketing to drive leads
RFP/RFI approach and processes
Lead the next evolution of the CRM system
Estimate potential (and actual) impact of programs relative to time and effort investment required
Outline sales initiative playbooks/roadmaps, turbo-charge the team to undertake them and monitor progress, tuning approaches along the way to ensure results
Ensure effective, regular two-way communication with appropriate teams regarding sales team effectiveness, opportunities, and progress
Augment team’s approaches by sharing best practices in sales operations
Act as a role model for policies and procedures set forth by the Company
Function as liaison between sales organization and other core organizational functions including HR, legal, IT, recruiting, and others
Bachelor’s degree in business or related field
Ten years of progressive work experience in project management, process mapping, financial analysis and/or sales (ideally services industry), including five years of supervisory experience.
A hands-on leader with strong relationship development and people skills who can command respect and confidence from all stakeholders and individuals in the organization.
Unrelenting focus on growth and value – pragmatically work on what matters and will yield the result desired
Share an innovation mindset – incorporating new ideas as well as known approaches in new ways of getting work done
A proven developer of talent who knows how to engage and inspire a tem to get the most and best out of the people he/she has; sets and communicates guiding goals; measures accomplishments, holds people accountable, gives useful feedback; delegates and develops; keeps people informed; and provides coaching for today and for the future.
Strong executive presence. A straightforward communication style and leadership reputation
Collaborative, yet willing to challenge views. A team player with a reputation for building strong teams and promoting capable individuals.
A doer, someone who is not averse to rolling up his/her sleeves and becoming involved in the details of the business.
A detail/facts-oriented, knowledgeable, results-focused leader who can build a strong case for and support business initiative.
An exceptional communicator who can translate issues into easily understood business decisions and build confidence and trust within the organization.
Ability to travel overnight 50%, if not located at Corporate Office.
About Tradesmen International, LLC
Tradesmen International is recognized across North America as the construction industry's premier source for high-caliber skilled tradespeople. We have more than 150 office locations and are proud to employ a team of over 10,000 office, service and craft professionals. We are looking for a demonstrated leader who can work collaboratively to support the company’s continued growth. This position is located at the Corporate Headquarters in Macedonia, OH, which is a suburb of Cleveland.
Our company is full of success stories where our people embrace game-changing challenges and are rewarded with excellent advancement opportunities. We have a fun and winning culture. Tradesmen is rapidly growing and was purchased by Blackstone Private Equity in February 2017.
About The Blackstone Group
The Blackstone Group is a leading global alternative asset manager and provider of financial advisory services. It is one of the largest independent alternative asset managers in the world. Its alternative asset management businesses include the management of corporate private equity funds, real estate opportunity funds, funds of hedge funds, mezzanine funds, senior debt funds, proprietary hedge funds and closed-end mutual funds.
Total Rewards package includes competitive pay with annual incentive potential. Benefits include 401k, vacation and holidays, medical, dental, short term disability and voluntary supplemental life insurance.
Tradesmen International is an EO employer - M/F/Veteran/Disability
Posted Date 2 weeks ago (7/16/2021 4:14 PM)
Req ID 2021-298710
Category Sales and Sales Related - Supervisors, Sales Workers
Job Board IN
Employment Type Regular Full-Time