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Tradesmen International, Inc. General Manager in FORT WAYNE, Indiana


Statement of Purpose:

The primary responsibility of a General Manager is to manage a field office of Tradesmen International and the Tradesmen employees assigned to that field office. A General Manager has the authority to hire, discipline, and terminate employees in his or her office, including both office and field employees, and is responsible for the overall performance of his or her office. A General Manager reports to an Area manager. Major Job responsibilities of a General Manager include the following:

Major Responsibilities:

  • Opening/Closing the Office each day

  • Managing Day to Day Operations of the Office

  • Managing Sales efforts within a defined territory/geographic area

  • Managing Recruiting efforts necessary to support Sales efforts

  • Managing Administrative efforts necessary to support Sales/Recruiting efforts

  • Maintaining a productive and positive environment for the Office Staff

  • Creating a “sense of Urgency” among the Office Staff

  • Achieving Budgeted Sales/Gross Profit Goals

  • Adhering to and enforcing Policies and Procedures set forth by the Company

  • Regular and predictable attendance is an essential function of the job

The following list represents an overview of the primary responsibilities of a General Manager as they pertain to each area of the Office:

1. Sales:

  • Driving Sales with Active Clients, New Clients, Inactive Clients, and Prospects, through the demonstration and reinforcement of the Tradesmen Sales Process with Field Representatives.

  • Directing and monitoring Daily Activities of the Field Representatives.

  • Protecting Tradesmen’s assets by monitoring and managing Client Collections.

  • Building strong Client relationships, including overseeing Client Appreciation activities.

  • Ensuring superior service levels to Clients; analyzing information regarding Client satisfaction, modifying processes and counseling Employees to ensure high levels of Client service.

  • Handling the turnover of Clients when Field Representatives leave Tradesmen.

  • Participating in Marketing and Business Development activities to increase Revenues.

  • Maintaining continual Sales Recruiting efforts to identify potential Field Representatives even when there arenojob openings.

2. Recruiting Operations:

  • Building a quality workforce by overseeing the recruitment, hiring, training, development, and retention of quality Field Employees.

  • Building positive Field Employee relationships, including overseeing Employee Orientation/ Appreciation/Safety Culture activities.

  • Monitoring the work of the Project Coordinator to ensure that the Project Coordinator/Recruiter is performing his or her job of ensuring that Tradesmen will have the anticipated skilled labor needed to fill upcoming Work Orders.

3. Safety:

  • Creating a Safety culture within the Office.

  • Promoting Corporate Safety Campaigns/Safety Awareness Techniques.

  • Monitoring OSHA Safety Training compliance.

  • Ensuring that appropriate measures are taken in the event of an Accident.

  • Testifying in Workers’ Compensation Hearings/Field Employee Litigation.

4. Office Administration:

  • Planning, controlling and monitoring an Operating Budget.

  • Planning, controlling and monitoring a Sales Budget.

  • Analyzing Financial and other data reports; making modifications to contain costs.

  • Ensuring compliance with all Tradesmen Policies and Procedures.

  • Keeping pricing structure intact to maintain Gross Profit Margins.

  • Sign off/approval of all Office Accounts Payable.

  • Overseeing Office Payroll Processing functions.

  • Monitoring Benefit Administration.

  • Ensuring all Office Meetings are conducted Weekly/Daily.

Office Staff Development:

  • Recruiting, hiring, and retaining the proper number of qualified Office Staff.

  • Managing Office Employee performance by establishing Goals and Objectives for Staff, clearly communicating these Goals and Objectives to the appropriate team members, measuring Performance Results and providing feedback.

  • Providing ongoing Coaching and development to Office Staff.

  • Acting as a resource to Office Staff in resolving problems and increasing effectiveness.

  • Building “Team Loyalty” and developing a strong culture among Office Staff.

  • Ensuring consistent and fair treatment of all Office Staff.

  • Role model appropriate Appearance/Behavior with regard to Tradesmen Values.

  • Communicating and sharing information with Office Staff, other Offices, and Corporate to increase the use of best practices.

  • Keeping current on Industry Trends which have potential impact on the Office.

  • Creating a positive Office environment that enhances the productivity and job satisfaction of Office Staff.

  • Hiring, disciplining, and terminating Office Staff as necessary.

Join the team, work hard, and watch your earning potential and career opportunities grow with Tradesmen International!

Total Rewards Benefits include annual salary with uncapped bonus potential and an auto allowance. Benefits include 401k, vacation and holidays, medical, dental, short term disability and voluntary supplemental life insurance.

EO employer - M/F/Veteran/Disability

Recruiter Name

Leah Taccone



Posted Date 2 weeks ago (7/16/2021 7:56 AM)

Req ID 2021-298620

Job Board IN